In case of disaster or wide-scale emergency tune in to 93.3 FM or 102.5 FM for information, instructions, and updates.

The Big Bear Valley's leaders have disaster preparedness plans in place, which will be communicated to the public via KBHR, even in the event of power outage or cell tower failure.

 

For immediate emergency response DIAL 911

911 dispatches CHP, fire department, emergency medical, Sheriff, or Lake Patrol immediately. The emergency services dispatch is located in Rialto, so give as much detailed information to the dispatcher as possible and don't assume they know where anything is. Our local responders will get the information and take action quickly.

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For non-emergency Sheriff response call 909-866-0100

This number is answered by the Sheriff station during business hours and is transferred to dispatch after hours.

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Animal Control issues call (800) 472-5609

​San Bernardino County Animal Control officers are available for:

• Responding to animals endangering the public

• Quarantining animals that bite

• Responding to animal complaints (loose animals, barking dogs, abandoned animals, etc.)

• Picking up stray/injured animals

• Removing deceased animals from roadways

• Evacuating animals during emergencies

• Educating public on responsible pet ownership

• Investigating reports of animal neglect

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Lake Patrol 909-866-5796

Operated by the Municipal Water District (MWD), Lake Patrol operates from April 1-November 1 and responds to incidents on Big Bear Lake.

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Ski Patrol

--Bear Mountain 909-584-0292

--Snow Summit  909-866-2447

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Code Enforcement

--City of Big Bear Lake 909-866-CODE (2633)

24/7 hotline staffed by an out-of-area answering service that contacts the person listed as being responsible for the property. Once contacted regarding short-term-rental issues, they have 1 hour to respond and resolve the issue. After 1 hour, call again if issue persists. Non-emergency dispatch will then be notified to respond in person.

 

--County areas: Big Bear City, Baldwin Lake, Sugarloaf, Erwin Lake,

Lake William, Fawnskin

Short-term rental issues  888-399-8591  or Online  or SBCode App Apple  Android

24/7 complaint line that is staffed by County employees. Property manager is contacted and has 1 hour to respond and resolve the issue. After 1 hour, call again if issue persists. A County Code Officer will be dispatched or Sheriff could be sent to respond in person.

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All other code complaints  909-884-4056 x3

County Code Enforcement is part of Land Use Services, open Monday-Friday 8 a.m. - 5 p.m. From the county website: "Code Enforcement administers programs designed to protect the public's safety, welfare, and property value through enforcement of San Bernardino County ordinances and State/Federal laws relating to land use, zoning, housing, public nuisances and vehicle abatement within the unincorporated areas of the County."

 

Local & County Agencies

Big Bear Fire Department

--Mountain Mutual Aid (MMA)

Coalition of local agencies and leaders who meet quarterly to coordinate disaster plans for valley-wide response. 

--Community Emergency Response Team (CERT)

Trained citizens assist emergency responders in times of crisis and are ready to mobilize when called upon.

Free training is offered. Call Big Bear Fire (909) 866-7566 or email bbvcert@gmail.com for information.

CERT meets monthly.

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San Bernardino County

--Department of Health

--County Sheriff's Department

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Federal Agencies

American Red Cross (ARC)

Centers for Disease Control & Prevention (CDC)

Department of Homeland Security (DHS)

Federal Emergency Management Agency (FEMA)

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Emergency Supplies

Most of the emergency items listed above can be found at any sporting goods or military supply store, or online. Bulk food supplies can be purchased almost anywhere and can be stored safely in buckets with gamma lids that screw on to keep food clean and pest-free. Sealed cans of freeze dried food can have a shelf life of up to 25 years, so the investment will last a long time and keep you ready for any crisis!

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In addition to buying bulk or freeze dried at food warehouses or online sites like Costco, Sam's Club, Food4Less, WinCo, etc., there's also local-based Honeyville Farms in Rancho Cucamonga that sells bulk items, freeze dried foods, and emergency supplies. The Honeyville retail location in Rancho has ceased operating, but the online option is available. Another source for emergency food is ThriveLife.com, which offers member discounts and income potential as a distributor.

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